UX research defined
In this article, we take a look UX user experience research. This article makes up part two of three in our 3 pillars of UX user experience series. Catch up with UXD UX design now.
Much like previous articles, this article takes a structured look at the individual roles associated with UX user experience research. It’s important to note, UX user experience is a new discipline. This take on UX user experience is specific to Hassle Design. I’d recommend conducting research from a number of different sources to work out what works best for you and your business.

Design research
Design research can be categorised into six roles;
- Product design
- User and environment
- Human-centred design
- Primary and secondary research
- Generative and evaluative research
- Iterative design

UX research
UX research can be categorised into five roles;
- Business and user evaluation
- User and environment
- Heuristic evaluation
- UI User interface evaluation
- Internal and external feedback

Accessibility
Accessibility can be categorised into four roles;
- Heuristic evaluation
- Internal and external feedback
- Assistive technology
- Education and governance

HFE Human factors and ergonomics
HFE Human factors and ergonomics can be categorised into five roles;
- Heuristic evaluation
- User and environment
- Regulatory compliance
- Risk assessment
- Education and governance

What now?
Now we’ve defined the two of the three UX user experience pillars, we’ll next delve into UX user experience strategy. What is CX customer experience? What about content strategy? In the meantime, visit Medium for alternative take on UX user experience research. Like it here? Browse the Hassle Design Articles, blog posts and tutorials archive.