3 pillars of UX user experience: UX design, UX research and UX strategy

User experience UX defined

UX user experience defined

In practise, the role of in-house UX user experience practitioner is difficult to define. The title itself—and expectations surrounding the role—can vary drastically business to business. For starters, what is UX design, UX research and UX strategy? What about UI user interface design? UX analyst? In this article, I attempt to define UX design, UX research, UX strategy and—in a later article—their associated practises.

At this point in time, consider this an exercise in categorisation. For more information on each topic, I recommend finding an expert UX blog.

User experience UX defined

UXD UX design

UXD UX design can be categorised into six roles;

  • Information design
  • Service design (SD)
  • Information architecture (IA)
  • Technical communication
  • Interaction design (IxD)
  • Visual design (includes UI design)

Click here to read our UXD UX design article.

User experience UX design UXD defined

UX research

UX research can be categorised into four roles;

  • Design research
  • UX research
  • Accessibility
  • Human factors and ergonomics (HFE)

Click here to read our UX research article.

User experience UX research defined

UX strategy

UX strategy can be can be organised into three roles;

  • UX strategy
  • Customer experience (CX)
  • Content strategy

Click here to read our UX strategy article.

User experience UX strategy defined

Ok, what now?

In the next few articles, we’ll delve deeper into how each role can be defined further. Read our article on UXD UX design now. In the meantime, why not search for articles on Medium? Better yet, check out our Articles, blog posts and tutorials library.